Coronavirus (COVID-19) Infection Prevention & Control Policy

A picture containing drawing, table

Description automatically generated

All of us have been affected by the coronavirus (COVID-19) pandemic. We hope that you are safe and well and are looking forward to you visiting our new premises for you training/treatments with us.

We have missed being able to offer you the training and treatments that we know you love, and we are looking forward to seeing you again as soon as possible. 

Our priority is to keep you as safe as possible, and prior to re-opening the Academy we have implemented a number of changes which we would like to make you aware of. During the time the Academy has been shut, we have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. We have since made a number of changes in the way that we operate that you will notice when you next visit.

Booking Appointments

If any of our staff feel ill or have symptoms of C0VlD-19, they will self-isolate immediately and not come into the Academy. This may mean that we have to cancel your appointment at short notice. we appreciate that this may be inconvenient, but it is done entirely for your own safety. 

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE ACADEMY FOR YOUR TRAINING OR PRIVATE APPOINTMENT.

Visiting the Salon

For your safety and to maintain social distancing, we ask that you attend your TRAINING OR PRIVATE appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.

we have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.

All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.  

Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection. 

You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the salon.

We will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the salon and during your treatment if this is appropriate. You will be asked to wear a mask and a face shield which we will supply. All our staff will also be wearing face shields.  

Please don’t be surprised or upset if our staff use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / aprons where appropriate.

We can confirm that the laundering of salon towels and uniforms is a priority we can assure you that all salon laundry is washed at 60 degrees C

All disposable items are bagged and safely removed from the treatment area between each client.

Our treatments

We have carried out a risk assessment on all treatments and we are confident that we can continue to provide these safely. 

During your training/treatment

our staff understand the importance of hand hygiene and we will ensure that we wash our hands in according with NHS recommendations before the start of your treatment.

We will try to make your training/treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your this, please let us know and we will do what we can to satisfy you.

After the treatment

In order to avoid handling of cash, we would prefer if you could pay for your treatment by card / or in advance using bank transfers 

All of these procedures have been implemented for your safety and that of our staff. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary. 

Thank you for your understanding.

Carla Hamilton

Manager May 2020